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Did You Know

Quick Ship
The items shown on this site are available for Quick Ship. These items have no minimum order quantity and will ship within 1-2 business days. The current inventory is shown next to each item. If your need is greater than what is shown, please contact Customer Service before ordering.
Special Order
We have 800,000 items available on a special order basis. Special order items have quantity minimums and typically require 5-7 days for production. Please feel free to contact your dedicated Program Director who will discuss your specific needs.
Contact
Dave Hyne
dhyne@maspremium.com
330-247-1025
866-889-0039
If you would prefer to browse our special order catalog, please click the link below to see possible options for your next tradeshow or special event.


Need Help?
Contact
Who do I contact regarding this website or an order placed on it?
Please use the link to contact MAS Customer Service.
Where can I find out more information on the products shown on this site?
MAS can only provide limited information on the products shown. Please visit the manufacturer’s website to learn more about the products.
Shipping
Where does the product ordered from this site ship from?
Most products are shipped from our warehouse in Richfield, OH.
My tracking number does not work. What should I do?
Sometimes tracking numbers are not properly scanned but the package arrives anyways. If the package does not arrive in a reasonable amount of time, contact the shipping company directly for further information.

UPS: 800-PICK-UPS (www.ups.com)
FedEx: 800-GO-FEDEX (www.fedex.com)
Pilot: 800-325-7898 (www.pilotdelivers.com)
What if my shipment has been damaged during shipping?
All packages should be inspected at time of delivery. Noting the damaged on the delivery receipt or refusing the shipment protects you and MAS from carrier negligence. Accepting a package means you accept liability of the item.
Returns
Can I return a product if I don’t like it?
Items can be returned within 30 days of receipt at the customer’s expense as long as the product has not been used, is in the original retail packaging, and is in re-saleable condition. All returns are subject to inspection and a restocking fee may be applied or refusal of the return.
Is it mandatory to have an RMA number in order to return a product to MAS?
Yes. You must obtain a Return Merchandise Authorization ("RMA") number within 30 days of receipt from Customer Service. MAS will not accept returns without prior authorization and an RMA number. Once issued, RMA numbers are valid for 15 days. MAS must receive the returned products within this timeframe. Customers should prominently display the RMA number(s) on the shipping label of boxes containing the returned product.
What if my product is defective?
Many manufacturers require that defective items be reported through their Support Services. Please call or visit their website first. Any defectives reported to MAS within 30 days after receipt will be handled based on the manufacturer’s rules.